How to Catch a Terrorist

This happened sometime in 1987-88. Those days I was a regular flier to Mumbai (probably once a month), on official work. Most of the times, I would take the morning Vayudoot flight. The clearing agent for the flight was the same agency from where I used to buy the...

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When Terrorists Struck the Bank

It happened in early 1988 or 1989 (my memory is not as good as it used to be). Remember that those days important govt. establishments in the whole of the country used to be on alert due to threats from Khalistani and LTTE terrorists. One evening, my colleague and I...

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The KYC Conundrum

Know your customer policies are used by business organisations and regulatory bodies to prevent money laundering, fraud, terrorism funding and identity theft etc. In the FAQ section related to Know Your Customer (KYC) Guidelines, Reserve Bank of India states that KYC...

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The Dell Experience

I cannot believe it. And I am very angry. I purchased my last laptop in 2010 – a top of the line XPS 15 laptop. This was my first purchase of any Dell equipment. And my first impression was that it is a great product with great performance but most of all with superb...

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